Are you looking to take the next step in your hospitality career?
We are hiring a full-time restaurant/banquet supervisor to join our team.
Shifts will typically fall in the afternoon, evening and on the weekend.
What will you be doing?
• Work with the leadership team to ensure that all staff understands all policies, procedures,
standards, specifications, guidelines, and training programs.
• Achieve company objectives in service, quality, appearance of facility and sanitation and
cleanliness through training of employees and creating a positive, productive working
environment.
• Work closely with the local team to execute smooth and flawless operations.
• Direct as well as participate in the training and coaching of new and existing team members.
• Act as a second level for follow up on guest complaints and ensure appropriate internal follow
up, including implementing training resolutions and effective performance management where
applicable.
• Help to monitor adherence to cash handling and reconciliation procedures in accordance with
banquet department’s policies and procedures.
• Support the maintenance of the Responsible Beverage Service Program, including ensuring
compliance with procedures and documentation.
• Ensure that all products are received in correct unit count and condition and deliveries are
performed in accordance with the banquet department’s receiving policies and procedures.
• Adhere to Health and Safety policies and procedures outlined in the Health and Safety Program.
• Assist with our continuous effort to ensure smooth and efficient work and service flows.
• Promote team spirit between staff in different departments, enhancing our positive work
culture.
• Participate as needed in weekly meetings and work with regional teams to help create and set
organizational best practices.
• Event Setup and Breakdown: Set up tables, chairs, linens, glassware, and other necessary items
for banquets and events according to diagrams or instructions. This may also involve moving
furniture and equipment.
What are we looking for?
• At least one year of experience supervising staff in the Food and Beverage or Tourism industries.

• Dedicated to providing personalized and professional service to all guests, and to showcasing the
local region.
• Able to read, write and communicate in an English working environment.
• Able to withstand extended periods of standing, and other physically demanding conditions.
• Able to operate in high pressure environment and remain calm and focused in urgent situations.
• Able to work flexible hours, including evenings, weekends, and holidays, as well as overtime
from time to time.
• Able to maintain a professional appearance and demeanor, aligning with dress code guidelines.
• Has formal education in a related field.
• Holds a valid Serving it Right certification.
What's in it for you?
• A fun and passionate team of food lovers.
• This is a permanent full-time role (30-40 hours per week)
• Wage will depend on experience, $19 – 20/hour (plus gratuities)
• Health care benefits.
• Free parking.
• Free meals and discounts in our restaurants and bars.

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